TBM Partners

Anand Sharma
President & CEO

Co-founder of TBM Consulting Group, Anand Sharma has served as president and CEO since its beginning in 1991.

Anand is author of The Perfect Engine: How to Win in the New Demand Economy by Building to Order With Fewer Resources (Free Press, 2001), and a monthly columnist for The Manufacturer, where he comments on business and economic trends. He was named a Hero of U.S. Manufacturing in 2001 by Fortune magazine, was awarded the 2002 Donald Burnham Manufacturing Management Award by the Society of Manufacturing Engineers and is a member of the Shingo Prize Academy. National media regularly seek his opinions on business and the new economy and he is a frequent speaker at gatherings such as the AME Annual Conference.

Anand has more than 20 years experience within the manufacturing industry and held a number of line and staff positions with American Standard, Inc. before becoming vice president of operations for one of its leading operating divisions. Immediately prior to establishing TBM Consulting Group, he was executive vice president at Productivity Inc. and headed the firm’s consulting and training practices.

He has a Masters degree in Business Administration from Boston University and an undergraduate degree in Mechanical Engineering from Roorkree University in India. His education also includes Advanced Management studies at The Wharton School of Management.

Anand Sharma

Bob Dean
Managing Director, Product Development and Training

Bob Dean is a co-founder of TBM Consulting Group, Inc. and managing director of Product Development, a role that keeps him on the leading edge of trends in business improvement. Bob has been instrumental in the incorporation of lean business techniques and Six Sigma – creating LeanSigma® – and in taking the improvement tools that traditionally belonged to manufacturing and applying them to service industries.

Bob is a frequent contributor to the Managing Times quarterly journal where he writes on developments in lean philosophies and, most recently, he has been helping companies integrate their value chains beyond manufacturing.

For nearly 20 years, Bob has been consulting with companies from the manufacturing and service sectors worldwide such as Allied Signal, Ames True Temper and Pella Corporation. He continues to have close ties with the Japanese team responsible for the legendary Toyota Production System, and has worked extensively with the core group of men who worked under Taichii Ohno, recognized as the father of just in time. Bob is a graduate of Clarkson University with a degree in Engineering.

Bob Dean

Michael Herr
Managing Director, Business Development Europe

Michael Herr, managing director of TBM Europe, joined as a partner in 1994 and has since created offices in Switzerland, France and England. Fluent in four languages, Mike teaches courses, works with clients and gives talks around the world in French, German, Spanish and English.

With TBM, Mike has been an advisor to companies such Mercedes Benz in Turkey, Hill-Rom in France, Unipart in England and Applica Products Inc. in China. He is considered an expert in quality issues, flow and lean implementation, particularly when coordinating LeanSigma launches across multi-plant organizations.

Earlier in his career, Mike also held a number of positions with Deere & Co. and was Directeur General– Europe for Tennessee Associates International. A graduate of the Colorado School of Mines with a degree in Engineering, Mike earned an M.S. in Business Administration from Boston University’s Overseas Program.

Michael Herr

William A. Schwartz
Managing Director, Business Development

A partner with TBM since 1991, Bill Schwartz is head of worldwide business development. He has introduced lean principles at dozens of companies over the years and often launches LeanSigma® initiatives for new clients.

Bill has a widely recognized expertise in translating lean principles for business processes in manufacturing and service industries. He is currently responsible for marketing and new client development for TBM Consulting Group worldwide, and has consulted with such leading companies as Freudenberg-NOK, the Critikon Division of Johnson&Johnson, and Hill-Rom Company. Bill’s expertise in streamlining and optimizing business processes makes him much sought after as a consultant.

Earlier in his career, Bill was a senior consultant with Howell Management Corporation and was Vice President of sales and marketing for Medallic Art Company. A graduate of Colgate University with a degree in mathematics, Bill earned his MBA from New York University’s Stern School of Business.

William A. Schwartz

Gary L. Hourselt
Managing Director, International Consulting

A former senior executive in the aerospace industry, Gary Hourselt brings broad experience in lean business strategy development and deployment to TBM’s Strategy Practice.

Gary was recruited as president of Huck Fasteners before joining TBM, and previously served as president of the company’s industrial and aerospace divisions. During his five years with the company, revenues roughly doubled and pretax income grew by a factor of seven. He also led the acquisition and integration of four businesses in four years.

Over the years, Gary has led companies throughout the U.S., Canada and Mexico, and in China, Japan, Italy, Germany, France and Britain.

Gary is also a Certified Public Accountant who began his career as a controller and operations manager before moving on to become vice president and general manager of Senior Flexonics’ OEM Division. He has been a lean practitioner since 1990.

Gary has an MBA from Northern Illinois University and a Bachelor’s degree from Aurora University.

Gary L. Hourselt

Stephen Smith
Director, Business Development

Stephen Smith, managing director and leader of TBM’s Service Industry Practice, worked around the world as an engineer and earned an MBA from Harvard Business School before joining TBM in 1995.

Stephen was a design engineer in the Middle East and Europe and worked with companies such as Timken, Masco and Delco Remy America in line, staff and executive positions. An early adopter of lean philosophies, Stephen became know for his ability to translate these principles into business processes.

Since coming to TBM, Stephen has become a trusted advisor to companies such as Allied Signal, Lear Jet, Hillenbrand Industries and Vermeer Manufacturing. When TBM needed a seasoned, creative executive to lead one of its own companies, Stephen was selected for the job and spent a year transforming a troubled company in Arkansas.

A graduate of the University of Texas, Stephen now divides his time between directing TBM’s worldwide business development, the service industry practice and assisting a select few clients.

Stephen Smith

Dan Sullivan
Managing Director, U.S. Consulting

Dan Sullivan is managing director of TBM West and oversees all business for the western half of the United States. He has been a respected consultant, both internationally and in the U.S., for nearly a decade.

Dan came to TBM from the automotive industry, where he worked at Ford and Nissan Motor Manufacturing Corporation in line management positions, industrial and manufacturing engineering. During his 13-year career at Nissan, Dan developed expertise in visual controls, 5S and other aspects of what we now recognize as LeanSigma®. He has been a trusted advisor to Hubbell Corporation, Reiter Automotive Group and Pella Corporation, as well as dozens of other companies, large and small, throughout the country.

Dan is a graduate of the Georgia Institute of Technology, with a degree in Industrial Management. He now makes his home in Phoenix, Arizona.

Dan Sullivan

Mike Serena
Managing Director, TBM LeanSigma® Institute

A former educational psychologist who found his true calling in manufacturing, team leader Mike Serena is recognized for his expertise in team building, new product launches and supervisor development.

Prior to a career in the automotive industry, Mike was a professor of educational psychology at Miami Dade University, conducting research in artificial intelligence. But he soon discovered industry and went to work for Nissan Motor Manufacturing, becoming an operations manager and expert in lean principles. He also served as vice president of operations for Polymore Circuits, a Ford Motor Company supplier.

Mike has worked extensively with companies such as Maytag Appliances, Amana, Vermeer Corporation and Pella Corp. and it’s acquisitions since joining TBM in 1998.

Mike has a degree in industrial psychology from Ohio State University, a master’s in educational psychology and a doctorate in educational psychology and statistical analysis from the University of Tennessee.

Mike Serena

Dusty Duckett
Director, U.S. Consulting Team Leader

A student and teacher of lean principles for 20 years, Dusty Duckett is recognized for his expertise in leveraging lean improvements to transform entire value chains.

Prior to joining TBM in 1994, Dusty was an industrial engineer with John Deere Company, had positions in the KPO and operations management with The Danaher Corporation and, finally, was plant manager at Eagle Electric in North Carolina where he led the initiative to develop manufacturing cells and a continuous improvement program.

Since joining TBM, Dusty has become a trusted advisor for companies such as Huck Fasteners, Kaiser Aluminum, Applica Consumer Products and WIKA Instrument Corporation.

Dusty has a degree in industrial engineering from the University of Tennessee, Knoxville.

Dusty Duckett

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